Billing and seats
Workspace billing lives under Workspace settings. The active plan controls monthly send limits, signer caps, and which collaboration features your org can use.
When to use this
Section titled “When to use this”- You are choosing Solo vs Teams vs Teams Pro
- You need to add or remove seats on a team plan
- You want to understand pooled monthly document quotas
- You are adding archival storage separately from your sending plan
How it works
Section titled “How it works”| Plan | Best for | Documents / month | Signers / envelope |
|---|---|---|---|
| Solo | Individual operators | 10 (account) | 3 |
| Teams | Shared workflows | 15 per seat (pooled) | 5 |
| Teams Pro | Advanced routing, payouts, and custom treasury wallet | 25 per seat (pooled) | 10 |
| Enterprise | Custom contracts | By agreement | By agreement |
Paid plans include a 7-day free trial when you subscribe through the app. Team document quota is pooled: 15 or 25 documents per seat per month, shared across the workspace. Solo quota is per account, not per seat.
Seat quota allocation (splitting monthly sends per member) is on the roadmap and is not available in the app yet.
Archival storage is a separate yearly subscription. You do not need Teams Pro for storage alone.
Example workflow
Section titled “Example workflow”A ten-person team subscribes to Teams with eight seats. They share a pooled quota of 120 documents per month (15 × 8) and upgrade to Teams Pro when they need signing order, multi-recipient payout rules, and a custom workspace treasury.
What to watch out for
Section titled “What to watch out for”- Each active member and pending invite counts toward your seat minimum.
- Downgrading may remove access to team features (shared templates, team drafts, comments) when the new plan does not include them.
- Quotas reset each calendar month.
How to manage billing in the app
Section titled “How to manage billing in the app”From Workspace settings → Billing you can:
- Start a trial or subscribe to Solo, Teams, or Teams Pro
- Switch between Teams and Teams Pro
- Add or remove seats
- Open the billing portal to update payment method or cancel